How we respect privacy when we deal with personal information collected by our organisation
1. Personal data that we process
The following table explains the types of data we collect and the legal basis, under current data protection legislation, on which this data is processed.
|Data (key elements)
|Enquiring about our organisation and its work
|Name, email, message
|Legitimate interests – it is necessary for us to read and store your message so that we can respond in the way that you would expect.
|Subscribing to email updates about our work
|Consent – you have given your active consent.
|Making a donation
|Name, email, address, payment information
|Legitimate interests – this information is necessary for us to fulfill your intention of donating money and your expectation of receiving a confirmation message.
|Website activity collected through cookies
|Legitimate interests – it is necessary for us to store a small amount of information, usually through cookies, to deliver functionality that you would expect, such as remembering the contents of your order before you have fully completed the process.
2. How we use your data
We will only use your data in a manner that is appropriate considering the basis on which that data was collected, as set out in the table at the top of this policy.
For example, we may use your personal information to:
- Reply to enquiries you send to us;
- Handle donations or other transactions that you initiate;
- Where you have specifically agreed to this, send you marketing communications by email relating to our work which we think may be of interest to you.
If you choose to register to receive information from Street Action via the subscribe link on the website, via social media or at an event, we will collect certain information from you in order that we can send you the following information.
Reply to enquiries you send to us;
- Details of events where we will provide you with information regarding events which Street Action is organising, facilitating and/or attending;
- Opportunities to fundraise and support Street Action’s partners;
- News about Street Action and the work of our partners.
We do not want to bombard you with emails and so we will try and limit our communications and updates to you no more than once a month.
3. When we share your data
We will only pass your data to third parties in the following circumstances:
- You have provided your explicit consent for us to pass data to a named third party;
- We are using a third party purely for the purposes of processing data on our behalf and we have in place a data processing agreement with that third party that fulfils our legal obligations in relation to the use of third party data processors; or
In addition, we will only pass data to third parties outside of the EU where appropriate safeguards are in place as defined by Article 46 of the General Data Protection Regulation.
We may use the following third-party service providers named below to process and store your data:
We may also disclose your personal information to our affiliates who assist us in fulfilling requests for information, receiving and sending communication or other services from time to time.
We may disclose personal information if required to do so by law, Court order or for the purposes of prevention of fraud or other crime or if we believe that such action is necessary to protect the rights of Street Action.
4. How long we keep your data
We take the principles of data minimisation and removal seriously and have internal policies in place to ensure that we only ever ask for the minimum amount of data for the associated purpose and delete that data promptly once it is no longer required.
5. Rights you have over your data
You have a range of rights over your data, which include the following:
- Where data processing is based on consent, you may revoke this consent at any time and we will make it as easy as possible for you to do this (for example by putting ‘unsubscribe’ links at the bottom of all our marketing emails);
- You have the right to ask for rectification and/or deletion of your information;
- You have the right of access to your information;
- You have the right to lodge a complaint with the Information Commissioner if you feel your rights have been infringed.
A full summary of your legal rights over your data can be found on the Information Commissioner’s website here: https://ico.org.uk/
If you would like to access the rights listed above, or any other legal rights you have over your data under current legislation, please get in touch with us.
6. Cookies & usage tracking
A cookie is a small file of letters and numbers that is downloaded on to your computer when you visit a website. Cookies are used by many websites and can do a number of things, e.g. remembering your preferences, and counting the number of people looking at a website.
Where cookies are used to collect personal data, we list these purposes in section 1 above, along with other personal data that we collect. However, we also use some cookies that do not collect personal information but that do help us collect anonymous information about how people use our website. We use Goog